GoDog collects deposits for major holidays and spring and fall break.

GoDog collects a $100.00 boarding deposit at the time of booking for high-volume dates. If the pet owner cancels more than 1 week before the check-in date, that $100.00 is applied as a credit to their account or refunded if requested. If the pet owner cancels within one week of the check-in date, the $100.00 is paid as a cancellation fee.

Yes, for both boarding and daycare

It is recommended that reservations for both boarding and daycare be made at least 24 hours in advance. Holidays do fill up fast, so we recommend booking as soon as possible to make sure you have a spot.

Yes! We provide an in-depth training program at our Nashville campus. We offer programs starting at 2 weeks, with 6 cues. For more information, contact us at academy@godogwestnashville.com

We provide outdoor playtime at many of our campuses; however, some campuses will only have indoor play-yards. We do not walk dogs or take dogs off campus, unless a medical emergency occurs.

Yes, we offer cat services at our Durham, Nashville, and Chattanooga campuses.

Yes, we allow multiple dogs per room so long as the dogs are from the same household.

After passing their care assessment, dogs interact with each other in our monitored daycare yards. Socialization is one of the many benefits that regular daycare provides for dogs! Overnight boarding dogs are separated by their individual rooms unless they've elected to share a room with their sibling(s).

Yes, we encourage all pet owners to bring their own food when their dog is boarding with us. If we run out of food we will feed GoDog food for a daily charge.

GoDog follows the American Animal Hospital Association’s guidelines for vaccination. Required GoDog vaccinations include DHPP (aka DA2PP, DHLPP), Bordetella, and Rabies. We do accept a Titer lab report with appropriate level results from licensed veterinarians for the Distemper vaccine. If utilizing a Titer, the report must be submitted annually in lieu of a vaccination record. The Canine Influenza vaccination is not required, but it is highly recommended.

We happily board intact dogs, and encourage owners to spay/neuter your dog. If your female dog is intact, you must sign an Intact Form prior to boarding at GoDog. 

• Dogs who are 6 months and older must be spayed or neutered to participate in daycare.
• After a dog has been spayed/neutered, you must wait 14 days before your dog can participate in daycare or board at GoDog; no external sutures can be present at time of the dog’s visit.
• No female dogs currently in heat can participate in daycare or board at GoDog. If a female dog goes into heat while boarding, they must be picked up by a local contact that same day. After a female’s heat cycle ends, you must wait 14 days for a dog to board at GoDog.

A Care Assessment is required for all dogs new to GoDog whether participating in Daycare or Boarding. A Care Assessment is used to evaluate the temperament/demeanor of each dog in order to determine if they are a candidate for daycare, and which play yard is appropriate for each dog.

If a dog is injured on campus and requires emergency medical attention we will notify the pet owner and seek medical attention at the nearest emergency vet. If an incident occurs, we will evaluate each situation on a case by case basis to determine if the dog is a candidate for daycare and is allowed to return to the play yard.

GoDog was founded in 2018 by father and son, Jess and Ben Eberdt. Ben is currently the President and Chief Marketing Officer, while Jess currently sits on the board of directors.

Yes, we provide support for real estate development, training and operations support, campus design and requirements, and marketing oversight and pre-opening plan.

Our franchise fee is $80,000, and the initial investment ranges from $1,987,250 to $3,696,125. For an in-depth list of expenditures and explanatory notes and details, please see the GoDog Franchise Disclosure Document issued.

If you are interested in purchasing a GoDog franchise please reach out to Dennis Campbell at dennis@godoghq.com.